The Strategic Focus of the Administration Department is to provide an administrative support delivery system that ensures efficient and effective conduct of assessments. The Administration Department is headed by the Council Secretary. The Council Secretary is assisted by the Principal Administration Officer for efficient service delivery. The Department is responsible for the day-to-day administrative operations of the Council. It comprises 7 sections/units namely:
- Human Resource;
- Procurement and Supplies;
- Technical Education Vocational and Entrepreneurship Training (TEVET);
- Information Education and Communication
- Human Resource (HR) Section
The Section is responsible for recruitment, selection, placing and separation of human resource. It deals with general employee welfare and handles disciplinary cases and appeals (Secretary to Disciplinary Committees). It also coordinates the development and implementation of the Council’s Training Policy and the HIV/AIDS Workplace Programme. Other responsibilities include staff development, salary and wage administration issues. Under the Registry, the HR Section keeps inventory of professional mail and files and handles incoming and outgoing hard copy mail. The Telecom Switchboard is under the HR Unit.
- Administration Section
The Administration Section works hand in hand with Council Secretary in the day-to-day administration of the ECZ. The Section oversees the functions in Stores, Printing, Security, Records and Transport Sections.
- a) Stores Section
The Section is responsible for receiving goods from suppliers upon being satisfied with the specifications. It carries out systematically the goods received and issues out goods to requesting departments. The Unit also advises departments on the low stock levels and conducts stock take of all the items in stores every quarter.
- b) Printing Section
The key function is to provide photocopying, duplicating, printing and print finishing services to various Council Departments. The Section is also responsible for advising management and the Council on printing works outsourced. It has the function of printing examination question papers for Technical Education Vocational and Entrepreneurship Training (TEVET) and Teacher Education examinations and administrative documents as required. The Section also prints examination materials for Grade 9 and 12. Others are Circulars and Timetables to all schools.
- c) Security Section
The Responsibilities include safeguarding of all council Property and personnel, controls the movement of people (i.e. inside and outside) and screening the vehicles leaving the Council premises. It provides security in conjunction with State Police during the delivery of examination materials to all the districts in Zambia. The Section also investigates examination malpractices in liaison with the State Police.
- d) Records Section
The Section is responsible for the combination of Grade 9 results, authentication and verification of examination results, other responsibilities are replacement of lost or damaged Certificates and attending Court Cases to provide evidence in instances of examination malpractices or forgery of examination results. Printing of intermittently demanded Certificates is undertaken by the Section. Most importantly, the Section is the custodian of all ECZ examination results records.
- e) Transport Section
The Section is responsible for the provision of all transport requirement. It also coordinates vehicle maintenance and conducts minor maintenance works to ECZ vehicles.
iii. Procurement and Supplies Unit
The Section has the key function of providing goods and services to ensure there is no interruption in the operations of the ECZ. It also coordinates the preparation of the Annual Procurement Plan. The Section’s Strategic Focus is to; “ensure timely provision of goods and services that ensures efficient and effective conduct of assessments whilst getting value for money. “The Section annually conducts major tenders. The Five (5) major annual procurement tenders include:
- Security printing, packaging and delivery School examinations question papers.
- Services for distribution of examinations materials to all districts.
- Security printing of Certificates.
- Marking centres.
- Examinations stationery.
- Maintenance Section
The Section conducts daily repair and maintenance of Council property as well as general cleaning of offices and surroundings.
The Section is entrusted with the responsible of providing audit and assurance services to all the Sections and Departments of the Examinations Council of Zambia.
Vi. Technical Education Vocational and Entrepreneurship training (TEVET) Section
The Section is charged with the responsibility of conducting and managing the few TEVET Programmes that are still being administered by the ECZ. Most of the TEVET programmes have been transferred to Technical Education Vocational and Entrepreneurship Training Authority (TEVETA) in accordance with the law. TEVETA is now mandated to conduct and administer TEVET programmes in Zambia. The Transfer Schedule of TEVET programmes from ECZ to TEVETA should be completed by December 2013.
vii. Information Education and Communication Section
The IEC Section provides an effective public relations interface between the ECZ, candidates, stakeholders and members of the general public through print and electronic media. It is charged with the responsibility of marketing as well as building the profile and image of ECZ. It also prepares timely and accurate information and education literature. The IEC Section prepares press statements on matters of public interest.
KITWE SERVICE CENTRE
6508 Four C Road, Off Jambo Drive Riverside, Kitwe P.O. Box 21075 Kitwe, Zambia Email: email@example.com Telephone: (+260) 955/961-491-615 Fax: +260-211-253-690
6953 Haile Selassie Avenue, Longacres P.O. Box 50432 Lusaka, Zambia Email: firstname.lastname@example.org Telephone: +260-211-252-544 Fax: +260-211-253-690
MPIKA SERVICE CENTRE
Farmers Training Centre (FTC) Along Mpika Chinsali Road, Mpika P.O. Box 450271 Mpika, Zambia Email: email@example.com Telephone: (+260) 950-222-445, 960-428-486, 976-699-058 Fax: +260-211-253-690
LUSAKA SERVICE CENTRE
10934, Msuzi Road, Woodlands, Lusaka P.O. Box 50432 Lusaka, Zambia Email: firstname.lastname@example.org Telephone: +260-211-264-991 Fax: +260-211-253-690
CHIPATA SERVICE CENTRE
Provincial Resource Centre (PRC),Hillside Girls Secondary School Premises,Provincial Resource Centre,Along Umodzi Highway Chipata, Email: email@example.com Telephone: +260 974 815 551, +260 764 273 290 Fax: +260-211-253-690